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Best Practice

We take pride in the provision of best practice. This is evidenced by our compliance reports by the Care Quality Commission. We ensure this by keeping up to date with changes in legislation and best practice guidance, our vigorous training programme and also by our involvement in influential groups in the sector, such as the Community Crisis Response Task and Finish Group Meeting, My Home Life, Enfield’s Hospital Discharge Working Group and the London Borough of Enfield Provider Forums.


We have an intensive training programme for all staff in all our departments.

These include:

  • NVQ and QCF level 2 and 3 diplomas in health and social care
  • QCF level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services
  • Skills for Care Common Induction Standards
  • CIEH Level 2 in Hygiene in Health and Social Care (Infection Control)
  • CIEH Level 2 Health and Safety in the Workplace
  • HSE Emergency First Aid at Work or HSE First Aid at Work
  • Moving and Handling
  • Dementia
  • Safeguarding of Vulnerable Adults
  • Challenging Behaviour
  • Depression
  • Mental Capacity Act and Deprivation of Liberty Safeguards
  • NCC Level 2 in Healthy Eating and Food Hygiene
  • NCFE Level 2 in Equality and Diversity
  • QCF Level 3 in the Principles of End of Life Care
  • QCF Safe handling of Medication
  • Fire Marshalling
  • Blood Glucose Management
  • Diabetes
  • Blood Pressure Management
  • Oral Hygiene
  • Falls

Care Quality Commission Inspection Reports

Our latest inspection reports…

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